Why study at Birch Cooper Institute?
- Well tailored courses, in line with course content
- Professionally qualified facilitators
- Use of latest hi-tech facilities for tuition
- Free self-catering accommodation for all participants throughout their weeks of study
- Free laptop computers for all participants
- All our courses begin with an orientation an familiarisation tour
- CPD certification at the end of studies
- Participants receive CD-Rom and flash drive of studies a the end of their course
- Certified and Diploma / Advanced Diplomas achieved on merit
- Graduation Ceremony and after-party
- Airport shuttle in operation for all participants
- Free shuttle and transport for trips and shopping
- Visits to entertainment and night spots in Swaziland

LONG TERM PROFESSIONAL COURSES
Open to all local and international students.
International students have to enrol for full time studies to qualify for a student visa to stay in Swaziland. We have hostels for international students, and also affordable self-catering accommodation for adult learners.
DISTANCE LEARNING
- Modules for registered course release on full payment
- Individual students should be able to conduct correspondence
- All courses are linked with our accredited institutions
- Results and Certificates are released by our accredited Examination Bodies
- Students must be prepared to write an External Professional Examination at the end of their studies
- There will be numerous course related activities in the form of assignments and tests before final exams
- List of professional (long term) courses and duration available
History
New Chapter Consultants is registered under the parent body New Chapter (PTY) Ltd as a Management Consultancy Firm. New Chapter (PTY) operates under two functional sections.
- New Chapter Consultants – For all its short – term training development programmes and
- BirchCooper Institute – For all its long – term professional studies programmes
All the above operate direct under New Chapter (PTY) Ltd with a Management Consultancy Licence number 27378 in observance of the corporate provisions of the Swaziland Companies Act No. 7 of 1912.

AIM:
Our main corporate aim is to design and develop well tailored quality management and staff training programmes for both the Public and Private Sectors in order to enhance growth and productivity.
MISSION STATEMENT
To partner with clients’ organizations by developing their entire workforce through quality training services and job environment initiatives which will give them a competitive advantage.
OBJECTIVES
- To provide tailor-made training programmes to suit every client’s specific needs.
- To carry out research programmes which will enable clients’ organizations to identify problems in their key core areas, and offer them professional solutions.
- To offer performance improvement methodology and career orientated training to clients’ employees.
- To partner with clients’ organizations in all human resources through consultation and training on career advancement, successful planning, motivation, reward, and positive reinforcement initiatives.
- To provide technical support services to organizations through the design and delivery of quality training programmes.
METHODS OF SERVICE DELIVERY
We endorse on the following:
- Participative lecturing services using effective Power Point Visual presentation on projection screen.
- The use of computers at our laboratory for course work and assignments.
- Provides course modules and other study materials.
- Group discussions and case studies.
- Individual presentation.
- Study visits.
TARGET ORANIZATIONS / INSTITUTIONS
1. Government Parastatal
2. Public and Private Organizations
3. Non – Government Institutions (NGOs)
IN – HOUSE TRAINING
Although we generally discourage our client organizations on using in-house training – due to interruptions, lack of concentration on the part of staff, and other administrative disturbances – there are some problems that can be solved through in-house training.
New Chapter Consultants (NCC) provides tailor-made in-house training, based on our CPD programme. Courses can also be arranged on topics not indicated on our calendar. A quotation can be provided based on your requirements, the number of participants, and locations e.g. at regional or district level.
ADVANTAGES OF IN – HOUSE TRAINING
• You get to set the dates that suites you.
• Training is focused on your specific requirements and needs (where possible).
• Industry specific examples & case studies (where possible)
• The opportunity to discuss practical examples using confidential organizational information.
• Cost saving as a result of discounted rates, and limited travel costs.
• Raises the level of knowledge of your entire team.
• Enhances team dynamics
REQUIREMENTS AND CONDITIONS
• Minimum of 12 people per day (can be done for less candidates at increased cost per person)
• CPD Certificates will be issued to each participant.
• 4-6 weeks to be allowed for training to be arranged.
• Please indicate which of the following you would be willing to provide:
- Venue
- Food & Beverages
- Reproduction of course materials
FACILITATORS' PORTFOLIO
N.C.C has a detailed database of highly qualified professionals who combine both academic and professional experience to offer the best quality services to our clients.